General conditions of Sale

1.Introduction and general information

1. This regulation sets out the general conditions of sale, through which the negotiation procedure via the internet is regulated.
   
   
2. The user or customer is hereby informed about the General Conditions of Sale. The user also declares that these conditions have been made known to him in advance of the start of the contract and undertakes to accept these conditions, totally and without any reservation, in addition to any other particular conditions that may exist.
   
   
3. By accepting the "General Conditions of Sale", referred to in point 2) above, the user undertakes to accept in full and without any reservation, also the "Regulations for the use of bicycles" and to observe it in scrupulous diligent manner. This regulation is an integral and essential part of the "General Conditions of Sale" and is valid for all legal purposes.
   
   
4. Through these General Conditions of Sale, the User is informed that TOB srls may, at any time and without notice, modify the content of these General Conditions of Sale and any special conditions connected to them.

 2.Procedures for the application of the contract

1. The customer in order to proceed with the purchase of the product/service must connect and access the website www.tourismonbike.com
   
   
2. Within the site, the customer must select the type of product desired, click on the purchase buttons and access the various screens where you can enter all the required data, then make the payment, making sure that the same has gone to successful. At this point the bargaining process is considered concluded;
   
   
3. After making the payment, the customer will receive a confirmation email to the email address indicated during the purchase / booking phase in which the details of the purchase made and the outcome of the same will be communicated. It will be the Customer's sole responsibility to keep this information.
   
   
4. The language in which the contract is formalized is Italian, therefore, in the event of disputes due to linguistic or any other type of interpretation, the language that will have legal and therefore prevailing value will be Italian.

3.Object

1. The object of the General Conditions is the determination of the legal conditions applicable to the internet purchase procedure between TOB srls and the User, in order to allow and proceed with the purchase of products / services.

4.Product features

1. As part of the electronic commerce of TOB srls, the User can purchase products / services of various types that will allow him / her to be provided with the contracted services. The description of each of them will be obtained by selecting and clicking on the product you are interested in.

5.Characteristics and identification of the seller

1. TOB srls is not a tour operator, in fact it offers tourism promotion services, tourist information and assistance services to visitors. the services offered on the portal www.tourismonbike.com in fact make use of the collaboration of guides and / or tour leaders regularly enabled and regularly registered in the professional register of competence. As for the tours TOB srls operates, providing the rental of bicycles and / or anything else necessary for the realization of the tour, which however is carried out, created and managed by the guides / companions mentioned above.

6.Customer policies

1. For each product / service sold, there may be specific policies. These sales policies, where present, will be available in the relative card each of them is provided with, published on our site.

7.Price and availability

1. The products consist of the complete final price of which it is composed and in which taxes and any additional costs are discriminated.
   
   
2. We make every effort to provide accurate and comprehensive product information. TOB srls, publishes the information of the various products offered in its online store which it keeps as updated as possible.
   
   
3. TOB srls may modify the prices of the products whenever it deems it appropriate.
   For this reason, the User, by accessing the website www.tourismonbike.com where the prices of the products / services of TOB srls are published, must ensure that these prices are the updated version and not a previous version that the user / customer terminal may have stored internally.To this end, it undertakes, when accessing product prices, to click on the "Update" icon, which may vary depending on the browser used.
   TOB srls declines any responsibility for any discrepancies between the price of the products and will always apply the updated price.

8.Order

1. With the realization of an order and with the payment, it will be understood that the User gives his consent to the offer made by TOB srls and the contract will be considered as stipulated.
   
   
2. Tours can be purchased at least 24 (twenty-four) hours in advance of the selected date and time.
   
   
3. The order will be made with a binding character by the User when the payment made has been successful or has been successful and has been accepted.
   The system will send the user within a maximum period of twenty-four 24 / twenty-four hours later, by e-mail, a confirmation of his order indicating the specifics of the order and the payment made.
   
   
4. If the user / customer, for the payment, after having made the same, should realize that this has occurred fraudulently by third persons or persons related to him and connected by any degree of kinship, all included, none excluded, and / or that the card used for payment is "cloned" (in technical jargon), and / or "stolen"; the holder / owner of the card or whoever uses it to make the payment, hereby expressly renounces any right of recourse against TOB srls, relieving TOB srls from any legal liability and / or consequence both civil and criminal that may be caused by such behavior, renouncing to undertake any type of legal action in every office and place to the detriment and against TOB srls.

 9.Method, type of payment and billing

1. The payment methods offered are: payment by credit card or debit card
   
   
2. The type of payment that the customer makes is a confirmation deposit.
   
   
3. With the payment (payment of the deposit), the party who paid it (tradens) undertakes not to withdraw from the contract under penalty of loss of part of the same, except as indicated and specified in the "Right of withdrawal" section.
   
   
4. The invoice / receipt will be issued after the use of the service, or when the tour has been made and the deposit will constitute the actual payment for the service rendered.
   
   
5. In case of non-use of the service, part of the deposit will be retained as compensation, (see Right of Withdrawal); the invoice / receipt will therefore be issued for the amount withheld.
   
   
6. In the event of an invoice request, the customer must provide the data for issuing the same to Tob srls by sending them via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. or provide them before the start of the tour .
   The data to be sent in the case of a natural person are: Name, Surname, address, city, state, cod. tax
   The data to be sent in the case of a company are: Rag. Company, registered office address, VAT number
   In any case, as a preventive measure, Tob srls may send a data request for invoice issuance to the email used by the customer during the purchase.

 10.Execution of the contract and duration

1. Once the contracting process has been concluded and payment has been made, the User has the right to enjoy the Services purchased.
   
   
2. This contract will be in force as long as the two (2) parties still have to fulfill the obligations to which they have undertaken by stipulating it.

11 Right of withdrawal

1. The User does not enjoy the right to exercise any right of withdrawal since it is a service connected with recreational activities.
   
   
2. The products are not refundable for any reason, except for the possibility of withdrawing up to 48/ forty-eight hours before, in which case you will have to send an email to the email address This email address is being protected from spambots. You need JavaScript enabled to view it. within the times indicated above. .
   In any case, an amount equal to 50% fifty percent of the amount paid will be withheld.
   The remaining 50% fifty percent will be credited back to the card used for payment within 10 / ten working days starting from the date of cancellation / withdrawal, or credited to a current account that the customer must communicate to Tob srls at the latter's request.
   Alternatively, the customer can opt to request the transfer of the purchased service, on a date to be agreed, compatibly with availability, by sending an email to the previously indicated email address.
   
   
3. In case of rain the service will be reimbursed at 50% fifty percent if not used, or moved / postponed, at the request of the user / customer, to a different date, to be agreed with Tob srls compatibly with availability.
   The User / customer, within 7 (seven) days, will receive an email to the email address indicated during the purchase on the website www.tourismonbike.com, in which he will be asked for the option he prefers to adopt (refund or use on a date to be agreed).
   If the customer does not reply within 7 (seven) days from the date of receipt of the email sent by Tob srls, the deposit will be considered lost.

 12.Complaints

1. In case of complaints, a written request can be sent to the following e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it..
   
   

 13.Data protection

1. With the information reported below, TOB srls intends to make you aware of the confidentiality policy applied to your personal data according to these General Sales Conditions.
   
   
2. TOB srls fulfills all the requirements established by the current regulations on the protection of personal data, therefore all data under our responsibility are managed according to local needs, respecting all the technical and organizational security measures aimed at guaranteeing the confidentiality.
   
   
3. The User undertakes to provide TOB srls with real and truthful data, pursuant to and for the purposes of articles 38 and 47 of DPR 28.12.2000 n.445 and aware of the consequences, including criminal ones, in the event of false declarations, referred to in articles 75 and 76
   
   
4. For our part, we inform you, and you (User) expressly consent to the fact that the personal data you provide us, and those obtained from your relationship with us, are included in an archive, or archives, for which you are responsible TOB srls, with the following purposes:
   
   i. To be able to carry out maintenance, fulfillment, development, control and management of your purchase and deliver the contracted Services to you;
   
   ii. Advertising: when you communicate your data to us, it will be understood that you authorize us to send you, during and after our relationship, commercial communications to notify you of the existence of new services, attraction packages or other products and promotions, own or of third parties connected with recreational activities, by any means, including e-mail or similar, and which therefore authorizes us to keep your data;
   The deletion of data for advertising may be requested at any time by following the procedure indicated in the following "point 6".
   
   iii. If you communicate personal data belonging to third parties to us, or should do so in the future, you will guarantee that you have previously informed and requested consent with respect to the details set out here.

5. Data communication: Your data may be processed and / or communicated to third parties for the fulfillment of any existing legal and / or contractual obligations.
   For example, for the purposes set out and to be able to carry out the Services, the necessary data may be communicated to the local operator (where some countries may have a level of protection not comparable to the European one) for which the User, in the event that he communicates your data, expressly accepts that your data may be transferred to the aforementioned company and from that company to TOB srls in case of need such as, for example, we cite by way of example and not exhaustively, for the purpose of resolving complaints or accidents in the Service.
   During the contracting procedure, the details of the credit card will be requested, among other data, which will be directly communicated to the financial entity that manages the collection, excluding TOB srls from accessing such data.
   This request will be made with the main purpose of validating the card and payment and corresponding to the free and legitimate acceptance of the legal relationship between the User and TOB srls in the context of which the development, fulfillment and control necessarily implies the connection between this treatment with archives belonging to third parties, which is legitimate if connected to the fulfillment of the specific purposes.
   
   
6. You can exercise your rights of access, notification, cancellation and opposition by contacting TOB srls - Viale Atlantici, 16 - 82100 Benevento in writing, or by e-mail sent to TOB srls at This email address is being protected from spambots. You need JavaScript enabled to view it., attaching a copy of the valid official identification document and indicating in the subject, "protection of personal data".
   
   
7. For the foregoing, it will be understood that, if you communicate your data to us, you expressly authorize us to process such data as described above.

14 Intellectual and industrial property right

1. All intellectual and industrial property rights used or integrated in relation to the Service are owned or licensed by TOB srls, or by the Operators.
   
   
2. The reproduction, modification or manipulation of the products / services, as well as of the trademarks related to it / s is prohibited.

 15.Disclaimer of Liability

1. TOB srls disclaims any type of liability that may arise from incorrect use by Internet users of its site and of the online purchase procedure.
   
   
2. It also declines any responsibility for any damage caused to third parties, not attributable to TOB srls.
   
   
3. TOB srls will not assume any responsibility for any service interruptions, delays, errors, malfunctioning and, in general, for all inconveniences whose causes are beyond the control of TOB srls and / or due to willful or negligent behavior by part of the user and / or originating from force majeure, or unforeseeable circumstances.
   
   
4. With respect to links or hyperlinks external to TOB srls, in the event that the relative connection appears, this will be for information purposes since these links are not within the control exercised by TOB srls and therefore TOB srls declines any responsibility for the information in they contained.

 16.Validity of the contract

1. If one of the clauses of these General Conditions is considered null or not applicable, the rest of the clauses will remain in force and fully effective.

17 Applicable law and jurisdiction

1. In cases where the legislation provides for the possibility for the parties to submit to a forum, both parties, with the express waiver of any other forum possibly corresponding to them, must refer only and exclusively to the Court of the city of Benevento.
   
   
2. If the law provides for the possibility of opting for the applicable law, both parties, with the express waiver of any other corresponding right, must submit to Italian law.